FAQs

About Le Bella Donna

Le Bella Donna is a boutique that carries dresses for all special occasions. We accommodate customers looking for bridal, plus-sized bridal, mother of wedding, bridesmaids, flower girls, prom and other formal occasions.

We currently have two locations:

 

Le Bella Donna – Jenkintown

Our main boutique offering designer Bridal Gowns, Curvy, and Formalwear.
319 York Road, Jenkintown, PA 19046
There is parking and an entrance in the rear of the building at Greenwood Avenue and Leedom Street.

Our Jenkintown Hours are:
Monday: Closed
Tuesday: 11:00 am – 7:00 pm
Wednesday: 11:00 am – 8:00 pm
Thursday: 11:00 am – 7:00 pm
Friday: 11:00 am – 6:00 pm
Saturday: 10:00 am – 6:00 pm
Sunday: Closed

 

Le Bella Donna – Sample Room

Our sample room location offering off the rack styles for brides and moms.
2213 Galloway Road, Bensalem PA 19020.
Parking is available within the Celebrations Plaza lot.

Our Sample Room Hours are:
Monday: Closed
Tuesday: By Appointment Only
Wednesday: 12:00 pm – 8:00 pm
Thursday: 12:00 pm – 6:00 pm
Friday: 12:00 pm – 8:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed

 

What should I expect from my appointment?

First, expect to find your dream dress! Appointments for bridal are about an hour and a half long, while all other appointments are one hour. During your appointment we will ask for you to refrain from taking any photos at the request of our designers.

To schedule an appointment, call us at (215) 690-4018 for the Jenkintown location, (215) 477-8773 for Bensalem, or schedule an appointment through our online appointment scheduler.

 

How should I prepare for my appointment?

When preparing for your appointment, some might find bringing appropriate shoes and undergarments (strapless bra or smoother) helpful. Please keep your group as intimate as possible, as both locations are small boutiques and can only accommodate seating for about 4 or 5 people.

 

Are walk-ins welcome?

If you plan on walking into either boutique, we will do our best to accommodate you. We recommend calling ahead to make an appointment, so you are guaranteed a fitting room and a consultant. Our fully experienced consultants will work one on one with you when you book an appointment, and help you find your dream dress for your occasion.

 

What designers do you carry?

Bridal: Essense of Australia, Stella York, Martina Liana, Pronovias, Atelier Pronivias,  Justin Alexander, Justin Alexander Signature,  Lillian West, Madison James, Mori Lee, Allure, Allure Couture, Essense of Australia Everybody /Everybride, Stella York Everbody/ Everybride and Eve of Milady

Bridesmaid: Belsoie and Sorella Vita

Special Occasion & Mother’s: Cameron Blake, Montage, Ivonne D, Jovani, MGNY, Ursula of Switzerland, Daymour, DeCode

You can also find a wide range of accessories, veils, headpieces, and jewelry for your occasion.

 

Do dresses have to be ordered?

Le Bella Donna’s Jenkintown location is a boutique. In order to provide the best selection for you, we carry one sample of each dress. Upon selecting a dress, your consultant will place a special order in the size and color which suits you and your needs. The store’s sample sizes range from 0-30. Dresses can be ordered in sizes above and below that of the sample that we have in-store.

For shorter wear dates, we offer dresses sold off the rack, as-is, at a discount. Some dresses may be taken directly from the boutique on the day of purchase. Most styles must be custom ordered for event dates that are further in the future.

 

How long does it take to receive my dress?

Order times tend to vary by designer, and approximate order times are as follows:

Bridal: 6-12 months from order date.
Bridesmaid/Mother of Wedding: 3-6 months from order date.
Flower Girl: 3 months from order date.

With all dress selections there is a possibility of getting a dress from “hanging stock” which is when a dress is pre-produced or in production. This allows us to get the dress much faster than full order time, but this depends on the size, color, and style of dress.

 

What payment methods are accepted?

We accept Visa, MasterCard, Discover, and cash for payment.

 

What is your refund policy?

All sales are final for all of our products, including, but not limited to, wedding gowns, veils, accessories, suits, bridesmaid dresses, mother-of-the-bride dresses, and flower girl dresses. There are no returns, refunds, or exchanges on any purchase. This policy also applies to any and all deposits made on dresses for order. All off the rack purchases are final sale.

 

What happens if I need alterations?

Le Bella Donna offers limited availability for alterations. We do not employ any seamstresses, but we do have seamstresses on-site at our Jenkintown location. These seamstresses are independent contractors and work out of our boutique as well as their own off-site home studios. Seamstresses offer appointments in both the Le Bella Donna boutique and their home studios. There are no alterations available at our Bensalem location. You can expect anywhere between two to four fittings for all gowns. However, each garment is unique and has different alteration needs. Alterations are a separate service and are not included in the price of any garment from our boutiques.

 

I’m interested in working at Le Bella Donna, how do I apply?

We’re growing and would love to make you a part of our team! Send your resume to work@lebelladonna.com