FAQs

About Le Bella Donna

Le Bella Donna is a boutique that carries dresses for all special occasions. We accommodate customers looking for bridal, plus-sized bridal, mother of wedding, bridesmaids, flower girls, prom and other formal occasions.

We currently have two locations:

 

Le Bella Donna

Our main boutique offering designer Bridal Gowns, Curvy, Formalwear and Men’s.
319 York Road, Jenkintown, PA 19046
There is parking and an entrance in the rear of the building at Greenwood Avenue and Leedom Street.

Our Jenkintown Hours are:
Monday: Closed
Tuesday: 11:00 am – 7:00 pm
Wednesday: 11:00 am – 8:00 pm
Thursday: 11:00 am – 7:00 pm
Friday: 11:00 am – 6:00 pm
Saturday: 10:00 am – 6:00 pm
Sunday: By Appointment Only

 

Le Bella Donna – Sample Room

Coming September 1st, 2017, our new location will offer discounted designer gowns sold off the rack.
2213 Galloway Road, Bensalem PA 19020.
Parking is available within the Celebrations Plaza lot.

Our Bensalem Hours are:
Monday: Closed
Tuesday: By Appointment Only
Wednesday: 12:00 pm – 8:00 pm
Thursday: 12:00 pm – 8:00 pm
Friday: 12:00 pm – 8:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: Closed

 

What should I expect from my appointment?

First, expect to find your dream dress! Appointments for bridal are about an hour and a half long, while all other appointments are one hour. During your appointment we will ask for you to refrain from taking any photos at the request of our designers.

To schedule an appointment, call us at (215) 690-4018 for the Jenkintown location and or schedule an appointment through our online appointment scheduler.

 

How should I prepare for my appointment?

When preparing for your appointment, some might find bringing appropriate shoes and undergarments (strapless bra or smoother) helpful. Please keep your group as intimate as possible, as both locations are small boutiques and can only accommodate seating for about 4 or 5 people.

 

Are walk-ins welcome?

If you plan on walking into either boutique, we will do our best to accommodate you. We recommend calling ahead to make an appointment, so you are guaranteed a fitting room and a consultant. Our fully experienced consultants will work one on one with you when you book an appointment, and help you find your dream dress for your occasion.

 

What designers do you carry?

Bridal: Essense of Australia, Stella York, Martina Liana, Pronovias, Atelier Pronivias,  Justin Alexander, Justin Alexander Signature,  Madison James, Mori Lee, Allure, and Eve of Milady

Bridesmaid: Belsoie, Allure, and Sorella Vita

Special Occasion & Prom: Jovani, JVN, Mori Lee, VM Collection

You can also find a wide range of accessories, veils, headpieces, and jewelry for your occasion.

 

Do dresses have to be ordered?

Le Bella Donna’s Jenkintown location is a boutique, and we carry one sample of each dress, so we can provide the best selection for you. Upon selecting a dress, you will place a special order in the size and color which suits you and your needs. The store’s sample sizes range from 0-22, and most dresses can be ordered in all sizes above and below typical samples.

For shorter wear dates, our Bensalem location is an off the rack boutique with dresses sold as-is at a discount. Any dress you find with us here will be taken directly from the boutique on the day of purchase, and cannot be reordered.

 

How long does it take to receive my dress?

Order times tend to vary by designer, and approximate order times are as follows:

Bridal: 6-12 months from order date.
Bridesmaid/Mother of Wedding: 3-6 months from order date.
Prom: 3 months from order date.
Flower Girl: 3 months from order date.

With all dress selections there is a possibility of getting a dress from “hanging stock” which is when a dress is pre-produced or in production. This allows us to get the dress much faster than full order time, but this depends on the size, color, and style of dress.

 

What payment methods are accepted?

We accept Visa, MasterCard, Discover, American Express, and cash for payment.

 

What is your refund policy?

Each dress ordered is produced specifically for you, therefore all sales are final, no returns, refunds or exchanges. This policy also applies to any or all deposits made on dresses for order. All off the rack purchases are final sale.

 

What happens if I need alterations?

We have a seamstress on-site at our Jenkintown location who can do alterations. Each dress will have different alteration needs. You can expect anywhere from 2 to 4 fittings for all gowns. Our seamstresses also offer appointments in their off-site studios. Alterations are a separate service and are not included in the price of any dress from our boutiques.